Privacy policy

Tecmeadows Privacy Policy

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We believe:

    1. User privacy and data protection are human rights
    2. We have a duty of care to the people whose data we hold
    3. Data is a liability, it should only be collected and processed only when absolutely necessary
    4. We will never sell, rent or otherwise distribute or make public your personal information
    5. We will never sell or give your data to anyone who would spam you.

 

Personal Information

 

Personal information is the information about you from which you can be identified, such as your name and contact details. This may include sensitive personal information such as a business name. The TecMeadows may ask you for relevant information which will assist in providing you with the best possible service and advice.

 

By providing your data and/or information, or by using our website or other online or digital platforms, you consent to the use of your data and information as described or referred to in this privacy notice and the cookie policy. The provisions of TecMeadows social media terms and conditions may also apply.

If we make a change to any of the ways in which we process personal information, we will update this web page with an updated date displayed at the top of this page, so please check back regularly for updates.

 

USE OF PERSONAL INFORMATION

We use your personal information to provide you with our services and to improve and extend our services. This may include:

  • Creating appointments and responding to your queries
  • Supporting your projects
  • Internal record keeping and administration
  • Responding to requests where we have a legal or regulatory obligation to do so
  • Checking the accuracy of information about you, and the quality of your services, including auditing and billing information for insurance claims.
  • Supporting your executive or other professional
  • Assessing the type and quality of service you have received and any concerns or complaints you raise, so that these can be properly investigated
  • Using your contact information to send you service-related information (only if you have agreed to this)
  • Using your contact information to give you an opportunity to complete a customer satisfaction survey
  • Using your contact information to conduct and analyze market research

 

CONFIDENTIAL AND MEDICAL INFORMATION

The confidentiality of your personal information is of paramount concern to TecMeadows and we comply with INDIA data protection law and all the relevant confidentiality guidelines.

Your confidential business information will only be disclosed to those involved with your business, or in accordance with INDIAN law and guidelines from professional bodies, or for the purposes of clinical audit (unless you object).

 

 INFORMATION WE MAY HOLD

The information we hold about you may include the following:

  • Basic details such as name, address, contact details and next of kin
  • Details provided by yourself by email, text or phone conversation
  • Client experience feedback and service outcome information you provide
  • Information about complaints and incidents
  • Service notes and reports about your projects
  • Information from customer surveys, competitions, and marketing activities

 

SECURITY OF INFORMATION

We are committed to keeping your personal information secure. We have put in place physical, electronic and operational procedures intended to safeguard and secure the information we collect. Our staffs have a legal duty to respect the confidentiality of your information, and access to your confidential and service information is restricted only to those who have a reasonable need to access it.

We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website is secured by an SSL, and as such, any information transmitted via this website is encrypted.

 

Our email server is also protected by SSL and as such, if you have configured your email client to send and receive emails via this secure method, your data will be secure. If you are using plain text then we cannot guarantee the safety or integrity of any emails once they have left our server.

When using this website, if the URL of a web page starts with HTTPS, or you see a locked/green padlock symbol, your data should be encrypted when it is sent from your computer to our server. However, we cannot ensure the security of your data when it is being transmitted to our website or other digital sites from other pages. All transmission of personal information and other data is done at your own risk.

Information submitted to TecMeadows through a website is normally unprotected until it reaches us. In addition, users are also requested not to send confidential details or credit card numbers, for example, by email.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

RETENTION OF YOUR PERSONAL AND BUSINESS INFORMATION

We will only keep your personal information and business records for as long as is necessary and in accordance with the INDIA law.

 

If you have any queries about our policy or concerns about your data please contact us. Full details are available on our contact page.

 

PRIVACY POLICY UPDATES

We will regularly review and update our privacy policy. The latest version can be found at the top of this page.